Privacy Policy

Agents Shops (“we”) provides WhatsApp AI agents for businesses. This policy explains what we process when you use agentsshops.no and our services.

Data we process

• Account data: name, email, company name, country, billing details
• WhatsApp connection metadata and message content you send/receive via the product
• Agent configuration (business facts you enter)
• Usage, billing, and Success-fee sale records
• Team invites and membership roles

Purposes and lawful bases

We process data to provide the service (contract), bill you, secure the platform (legitimate interests), and meet legal obligations. Your end customers’ WhatsApp messages are processed on your instructions as the controller; we act as processor for that content — see our DPA.

AI processing

Message text may be sent to model providers to generate replies. Do not put secrets in agent config. Disclose to your customers that an AI assistant may reply on WhatsApp and how to reach a human.

Retention and deletion

Conversations and configs are retained while your account is active. You may request export or deletion of account data at privacy@agentsshops.no. Disconnecting WhatsApp stops new inbound processing; historical threads remain until deleted.

International transfers

Subprocessors may process data outside your country. See Subprocessors.

Contact

Privacy requests: privacy@agentsshops.no · General: support@agentsshops.no